Garage Door Supply House Reviews

i mean, the return itself was easy, but the refund took way longer than it should have. I was waiting around for what felt like forever.

So... I opened my order and realized the items I received weren’t what I ordered. Frustrating since I was expecting the correct stuff

I ordered a few garage door parts from here, and overall it was fine. The prices seemed average to me, not the cheapest I came across, but not outrageously high either. I did notice the shipping added more than I expected, which made the overall value feel just okay. The parts worked like they were supposed to, so I can’t really complain. I’d probably check what other people are paying or compare a few more sites next time before ordering.

I had to reach out to customer service because, i wasn’t totally sure which part would work with my garage door. They got back to me quickly and explained everything in a simple way, which I appreciated. Shipping did take a little longer than I was hoping, but the support was really solid. All in all, it was a good experience, and I’d use them again.

I ordered a part for my garage door opener and had a wiring question before I put it in. Since it involved the install, I wanted to double-check instead of guessing.

Tech support took a while to get back to me, and when they finally did, the answer sounded like it was pulled straight from the manual. Because it didn’t really explain what I needed, I asked a follow-up, but the reply was short and still didn’t clear things up.

The part itself worked fine, so no major complaint there. But since it was a technical issue, I expected better help. I ended up finding a video online, and that’s what actually helped me finish the install.

I was happy with the choices available for my garage door. There was a nice variety to look through, which made it easier to find something that fit what I had in mind, if that makes sense.

The parts themselves were good and I don’t really have any complaints about the quality or what I received. Everything was basically what I expected on that end. The only thing that caught me off guard was the shipping cost. It ended up being a bit higher than I thought it would be, so the total came out to more than I had in mind when I first ordered. Not a huge deal, but it’s something I noticed

I was able to find the garage door parts I needed without too much hassle, and checkout was straightforward. The only thing is I kind of wish the search worked a little better, if that makes sense.

I ordered a garage door spring kit the parts felt cheap as soon as I opened the box. One of the brackets was already bent and the finish had chips in it before I even installed anything. I went ahead and put it up because I needed the door working, but it just doesn’t feel sturdy or well made. For what it cost, I expected a lot better. The most frustrating part is that when there’s an issue, nobody seems to take ownership or actually help fix it. I wouldn’t buy this again.

I’m kind of picky about packaging, and this order didn’t disappoint. It showed up in a sturdy box with no dents, nothing loose, and everything wrapped up nicely. It was clean when I opened it too, which I always appreciate. Maybe I care about shipping more than most people, but I was really happy with how they handled it.

The site was easy to use, but a couple of the garage door parts I needed were out of stock. I had to come back and check again later, which wasn’t a huge deal, just a little frustrating. Overall it was fine, it just felt...

I did get my order in the end, but the shipping seemed to take a little longer than I was expecting. Not a huge deal, just maybe slower than I’d hoped.

It said this part was compatible with my opener, but the holes didn’t line up at all. I tried to make it work, but no luck. my opener already works when it wants to, and this part didn’t help the situation.